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Samsung Opens New Official Service Center in Kathmandu to Boost Customer Support

Jul 09, Kathmandu - Renowned global technology giant Xiaomi has inaugurated its new official service center on the sixth floor of Tamrakar House in New Road, Kathmandu. The facility aims to provide enhanced services and support to Xiaomi users in the region.

The new service center will offer repairs, maintenance, and technical assistance for Xiaomi’s range of products, including smartphones, wearables (such as smartwatches and fitness bands), hearables (earphones/headphones), and IoT devices. The company assures the availability of genuine spare parts and committed, reliable service to ensure customer satisfaction.

Operated by Vatsal Impex Pvt. Ltd., a subsidiary under the Sharda Group, the center reflects Xiaomi’s commitment to providing authentic and trustworthy service to its customers in Nepal. The company has also announced plans to offer attractive discount schemes to customers shortly, as part of its inaugural celebrations.

Gaurav Sharda and Nitesh Kumar Mundra, directors of Vatsal Impex, expressed their enthusiasm about the new center, emphasizing that it marks a significant step in delivering quicker, easier, and high-quality support to Xiaomi users in Kathmandu.

The center boasts a team of skilled technicians capable of handling both basic repairs and complex technical issues according to official standards. Xiaomi users can visit the service center for immediate assistance and expert advice.

For more information, customers are encouraged to follow Xiaomi Nepal’s official social media channels or contact the service center directly.